Privacy Policy

Effective Date: June 29, 2025

Introduction

At richatlifeco.com (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website, powered by WordPress, WooCommerce, and Google Site Kit.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide Voluntarily

  • Name, billing and shipping address, email address, phone number, and payment information when you create an account, place an order, or contact us.

  • Information submitted via forms, such as newsletter sign-ups or customer support requests.

b. Information Collected Automatically

  • IP address, device type, browser type, operating system, referring URLs, and usage data through cookies and analytics tools (including Google Site Kit).

  • WooCommerce and WordPress may collect order history, account activity, and product preferences.

c. Information from Third Parties

  • We may receive information from payment processors (such as Stripe or PayPal) and analytics providers.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including sending order confirmations and updates.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services using analytics and usage data.

  • Send marketing communications if you opt in (you may unsubscribe at any time).

  • Comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality, such as shopping cart and account login.

  • Analyze website traffic and user behavior via Google Site Kit and other analytics tools.

  • Personalize your experience and remember your preferences.

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. How We Share Your Information

We may share your information with:

  • Service providers (e.g., payment processors, shipping companies, analytics providers) to facilitate website operations and order fulfillment.

  • Legal authorities if required by law, court order, or to protect our rights.

  • Third parties in connection with a business transfer, merger, or sale.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain data processing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with a data protection authority.

To exercise your rights, please contact us at the email provided below.

7. Security

We implement industry-standard security measures to protect your personal information. However, no online system is completely secure. Please use strong passwords and avoid sharing sensitive information through unsecured channels.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: support@richatlifeco.com